Vox Mobile , a pacesetter in full enterprise mobility, is in search of a Wireless Expense Management Analyst (Telecom billing analyst or entry degree enterprise analyst or knowledge analyst) of their Independence, Ohio Headquarters. The position is an integral a part of Vox Mobile auditing shopper service costs, particular person line expenses and whether or not the service is in compliance with the shopper’s enterprise contract. The perfect candidate for this place has superior Microsoft Excel expertise and is concerned about studying one of many foundational providers Vox Mobile offers to its shoppers.
We’re looking for a person that may use service system instruments to entry, scrub and analyze uncooked service knowledge to finish our normal shopper deliverable. Coaching shall be offered, however the candidate have to be a quick learner and be capable of work independently. This can be a outcomes oriented firm. This is a wonderful entry degree place for somebody with finance, accounting or mortgage banking expertise or expertise working with formulation and spreadsheets utilizing excel. Wonderful alternative for a current school grad trying to begin an analyst profession with one of many 100 quickest rising corporations in NE Ohio!
This particular person shall be liable for the next duties / duties
90% of WEM manufacturing will probably be spent inside the service methods/instruments accessing, scrubbing, and analyzing uncooked service knowledge to finish our normal month-to-month shopper deliverable inside contracted service degree agreements
10% of WEM manufacturing will probably be spent managing devoted Wireless Expense Management ticketing queues and responding to shopper inquiries from their month-to-month deliverables
Expertise, Information & Necessities:
Bachelor’s diploma, or mixture of formal coaching and expertise
Superior information of Microsoft Excel (commonplace equations, v-lookup, concatenate, pivot tables)
Capable of handle time and meet shopper deliverables
Robust organizational and customer support expertise with the power to speak properly each verbally and in writing
Efficient capacity to collaborate with others.
Enterprise professionalism.
Telecommunications/Mobility business background is most popular
Firm Profile
Vox Mobile offers full enterprise mobility options, addressing each facet of cellular know-how planning, management and help. Greater than 750 corporations across the globe use Vox Mobile options to make sure their cellular related workforces are productive, their cellular knowledge is safe and their enterprise fashions are benefiting from enterprise anyplace capabilities. Presently, Vox Mobile manages greater than 450,000 connections, over 950 servers and achieves First Name Decision greater than 93 % of the time. As a founding member of the International Enterprise Mobility Alliance (GEMA), Vox Mobile is ready to present international help for multi-nationwide firms. Headquartered in Cleveland, Ohio, Vox Mobile operates help facilities and sales and consulting workplaces in North America and Canada.
Source: https://www.businessnetworkingorangecounty.com/wireless-expense-management-analyst-vox-mobile-independence-oh/
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