Manager, Account Management - Jonas Fitness - Houston, TX

Manager, Account Management - Jonas Fitness - Houston, TX -

The Supervisor of Account Management will lead and develop a workforce of Account Managers whose general duty is to foster buyer relationships, guarantee we’re correctly executing to realize general account technique and drive sales from our present shopper base. Reporting to the Director of Gross sales & Advertising, the Supervisor of Account Management will convey greatest practices, improvements, and capabilities to the Jonas portfolio of enterprise shoppers.

On this position, you’ll match shoppers’ must their general enterprise objectives, drive higher enterprise worth and execute alignment between Jonas and the shopper. You’ll be answerable for driving general sales into our shopper base together with securing retention by offering recommendation and software program suggestions. The top end result must be elevated buyer satisfaction, retention and enlargement of the Jonas footprint within the health business. As a trusted advisor and coach, you’re the post-sales success chief for all Jonas accounts and the staff as an entire.

JOB RESPONSIBILITIES:
Monetary reporting and analyses to trace attrition and alternative management

Create a constructive and enjoyable, exhausting working surroundings for the Account Management division

Develop and keep robust relationships with different Managers throughout the enterprise together with Outdoors Gross sales Staff.

Recruit, onboard, develop and retain prime shopper relationship expertise

Drive all daily operational actions to make sure workforce meets established service degree and quarterly initiative objectives.

JOB QUALIFICATIONS:
Extraordinarily buyer and worker targeted

Demonstrates endurance with a ardour to develop direct stories

Robust organizational, communication, and presentation expertise Distinctive time management expertise with the power to deal with a number of tasks concurrently

Sound judgment and choice-making expertise

Capacity to be interactive and strategic regularly with inner clients and exterior shoppers by way of telephone, e-mail, and in-individual

REQUIRED EXPERIENCE:
Bachelors Diploma most popular

2 to five years of expertise managing a shopper service/success or sales staff

Confirmed monitor report in buyer satisfaction, operations, challenge management, workforce management, course of enchancment and/or change management

Expertise with net based mostly/cloud purposes most popular

Source: https://www.businessnetworkingorangecounty.com/manager-account-management-jonas-fitness-houston-tx/