Customer Service Representative (Banking Sector) - ICONMA - Greenville, SC

Customer Service Representative (Banking Sector) - ICONMA - Greenville, SC -

Location: Greenville, SC Period: 6 months with potential contract to rent Description: Should Haves/Most important Duties: – Have to have robust customer support expertise and skill to empathize with clients – Position will embrace suggestive sales/product upgrades – Expertise inside customer support (retail, Starbucks, Panera, and so on.) – Position is metrics pushed – can be held to calls per hour, buyer satisfaction, sales per day, and so on. – Position is taken into account a ‘core’ position and is heavy customer support with sales – On the lookout for 1st time resolutions on calls – Earlier banking expertise is an asset Depth & Scope – Present distinctive Customer service by assembly all Customer calls for as they relate to comparatively simple inquiries, with the help of extra skilled personnel – Show constructive, skilled tone, exhibit empathy when required, ship key attributes and supply a WOW! expertise for the Customer – Take possession of Customer considerations and resolve Customer points at first level of contact – Arrive on-time and log-in able to obtain/make Customer calls as scheduled all through the shift – Determine and refer excessive worth or potential Clients to the suitable personnel. Thank You Required expertise: Customer Service: 1 yr » Apply Now Please evaluation all software directions earlier than making use of to ICONMA.

» Apply Now

Please evaluate all software directions earlier than making use of to ICONMA.

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Source: https://www.businessnetworkingorangecounty.com/customer-service-representative-banking-sector-iconma-greenville-sc/