The CSI Companies is at present in search of a Private Strains Customer Service Representative for our nationally acknowledged shopper in Jacksonville, FL .
This worker can be liable for offering a broad vary of insurance-related customer support and enterprise improvement help and providers to clientele. In addition to, enjoying a key position because the face/voice of our shopper’s firm to inbound callers and people who obtain outbound calls. Representatives will work with all ranges of the group to promptly resolve points to make sure satisfaction.
This can be a nice method to get your “foot within the door” with an accredited insurance firm. Extra job particulars are under.
Job Title : Private Strains Customer Service Representative
Pay Fee: $13.00 – 14.00 Hourly
Job Sort: Temp to Perm
Job Duties and Duties:
Handles requests acquired in inbound telephone calls from clients, brokers and others
Proactively makes outbound telephone calls with the aim of offering service or promoting further merchandise/providers
Fulfills requesters’ wants, making certain satisfaction
Listens to, and incorporates, suggestions
Paperwork actions and comply with up in applicable methods commonly and precisely
Performs different associated duties as assigned
Studies exercise and outcomes to handle
Qualifications:
Highschool diploma or equal
zero-three years’ expertise in Customer Service or a associated subject
Robust customer support mindset; a want and skill to ship service that gives a excessive degree of satisfaction
Have to be proficient in Microsoft Workplace merchandise (Phrase, Excel, Outlook, PowerPoint)
Capability to study firm methods and often replace actions precisely
Some unbiased judgment and determination making
Capacity to study, embrace and put into apply new ideas and expertise
Capable of collect and analyze information and knowledge, draw some inferences, weigh options and current logical options
Capable of handle personal time, actions and assets
Group participant; should be capable of contribute to the group and depend on others to realize goals
Should have Four-40, 20-44 or 2-20 license inside 60 days of employment
Talent Necessities:
Typing/pc keyboard
Use pc software program
Retrieve and compile info
Public talking/group shows
Keep data/logs
Analysis, analyze and interpret info
Confirm knowledge and knowledge
Function workplace gear
Summary mathematical ideas (interpolation, inference, frequency, reliability, formulation, equations, statistics)
In case you are serious about receiving instant suggestions regarding this job, please e mail a replica of your resume (hooked up as a Phrase.doc) to rferraro@thecsicompanies.com with the topic line studying “CSR – Jacksonville”.
I sit up for aiding you together with your subsequent profession step!
Find out how to Apply: Please ship your resume in Phrase or PDF format to: ksearer@thecsicompanies.com Copy and Paste the next job title and code and place it within the topic line of your e-mail so we will determine the job: Insurance Customer Service Representative (#142234-MH2479)
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