KEY AREAS OF ACCOUNTABILITY
Product & Course of
Danger & Management
Enterprise Efficiency Administration
ACCOUNTABILITIES
Product & Course of
Course of and/or fulfill transactions, carry out audit/ reconciliation actions and/or different actions in accordance with established priorities and deadlines on a well timed, correct and environment friendly foundation.
Resolve discrepancies/ exceptions that often cope with non-routine conditions, requiring additional evaluation.
Examine and should resolve or make suggestions to extra senior staff members on extra complicated, non-routine points referring to inner enterprise companion and/or exterior buyer inquiries or requests, enterprise course of effectivity and high quality management inside present procedures.
Might resolve escalated work or points from extra junior employees, the place relevant.
Allow productive relationships inside the line of enterprise (LOB) and different features by way of responsiveness and help. Proactively work with others (i.e., on personal group, shared service centre, different operational areas, or with the interior enterprise companion and/or exterior buyer) to make sure supply of well timed, high quality and environment friendly achievement actions.
Present recommendation to inner enterprise companions and friends to help the completion of a course of or exercise inside established procedures.
Present enter and evaluation into the continual enchancment of enterprise processes and procedures inside the scope of the work group, and take part within the planning, testing and implementation of tasks and new/ revised merchandise/ providers or processes.
Present on-the-job help and coaching to others, as requested.
Danger & Management
Escalate points that require decision by extra senior staff members, as per tips.
Determine potential danger conditions/ impacts, and make suggestions or escalate to the supervisor.
Evaluate transactions and requests for compliance with regulatory and Financial institution necessities, as required.
Monitor manufacturing logs and schedules to make sure key controls are adopted and exceptions are actively pursued; escalate to the supervisor as applicable.
Present info for regulatory reporting and audit queries.
Guarantee all applicable authorizations/ approvals are obtained in accordance with insurance policies and controls.
Guarantee adherence to all points of FirstPrinciples, Our Code of Enterprise Conduct and Ethics Company Coverage, in addition to all relevant laws, regulatory guidelines and necessities, and Financial institution requirements, insurance policies and procedures (P&Ps) for things like potential conflicts of curiosity, safeguarding of buyer info, buying and selling in securities, anti-cash laundering, privateness and disclosure of out of doors enterprise actions.
Guarantee strict confidentiality is maintained for each buyer and Financial institution info to guard the client and the Financial institution and to make sure compliance with Financial institution P&Ps.
Comply with safety and safeguarding procedures and apply applicable due diligence in accordance with Financial institution coverage for the prevention of loss on account of things like fraud or defalcation.
Enterprise Efficiency Administration
Monitor service supply efficiency, manufacturing processes and high quality, offering reviews to the supervisor for the aim of optimizing operational effectiveness.
Ship distinctive customer support that builds belief by way of responsive, correct, constant, educated and obtainable providers and help.
Align particular person efficiency objectives to workforce and organizational objectives.
Exhibit behaviours which might be in line with “Our Means” mannequin and aligned with BMO values.
Qualifications
Information:
College diploma/school diploma or equal work expertise
2 to three years of associated expertise
Good information of ordinary desktop purposes utilized by the enterprise unit
Good information and understanding of the enterprise unit’s key services, processes and controls
Good understanding of the enterprise unit’s danger and regulatory necessities
Good information of departmental techniques and purposes
Expertise:
Good analytical and drawback-fixing expertise
Good investigation expertise
Good prioritization expertise
Good organizational expertise
Good customer support and relationship management expertise
Good written and oral communication expertise
Capability to multi-activity in a quick-paced setting
At BMO Harris Financial institution, we’ve been serving to our clients and communities for over 130 years. Working with us means being a part of a group of gifted, passionate people with a shared give attention to working collectively to ship nice buyer experiences. We stand behind your success with the help you should flip your potential into efficiency.
To seek out out extra go to our web site at
www.bmoharris.com/careers
BMO Harris Financial institution is dedicated to an inclusive, equitable and accessible office. We’re an Equal Alternative Employer. By embracing variety, we achieve power by way of our individuals and our views. All certified candidates will obtain consideration for employment with out regard to race, shade, faith, intercourse, sexual orientation, gender id, nationwide origin, age, protected veteran or disabled standing, or genetic info.
Job
Operations
Main Location
United States-Illinois-Naperville
Organisation
International Product Operations-X000070
Schedule
full-time
Job Posting
02/25/16
Unposting Date
05/25/16
Source: https://www.businessnetworkingorangecounty.com/29804/senior-service-representative-retail-loan-accounting-bmo-financial-group-naperville-il/
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